What courses are available?

With over 50 online courses to choose from, your team are likely to find a relevant course no matter the subject of interest or industry

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Upon completion of one of these courses, each learner receives a certificate that is externally accredited by the NCFE, which is widely recognised across academia and employers.

The engaging content and learning material within the courses combined with the formal qualification received upon completion creates a unique opportunity for learners to improve their mental health, motivation levels and career prospects.

The bright and engaging courses are created to suit individuals who aim to gain a deeper and wider understanding of a particular topic, these include:

Principles of Team Leading

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.
Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Lean Organisation Management

A sound understanding of the concept and benefits of a lean environment, as well as knowledge of business techniques and working in teams, is essential. Our nationally recognised qualification is designed to provide individuals with an appreciation and understanding of some key principles of lean organisation management.

Principles of Business Administration

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and changes within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

Equality and Diversity

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

Understanding Workplace Violence and Harassment

Understanding about effective communication and ways to reduce conflict in the workplace will help to create a more positive working environment, benefiting both employers and employees, and improving job satisfaction, health and well-being, and productivity.

Information, Advice or Guidance

This course aims to equip you with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors. The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.

Customer Service

In order to have a truly successful business, you need to provide good customer service.
It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Creating a Business Start-Up

Over half a million businesses are started every year; however, 30% of these fail within the first two years. Having a better understanding of the initial processes and requirements of a business start-up can increase the chances of your business succeeding. If you’re looking to start your own business, or already have a business but want to develop and progress your business plan, this qualification will support you with the skills and knowledge you need.

LGBTQ+ Inclusion in the Workplace

Ensuring inclusivity within the workplace is vital for any industry, and LGBTQ+ inclusion is becoming a priority for organisations of all sizes. Social attitudes and legal rights have changed dramatically in recent years, but it’s important that organisations are protected from discrimination whilst in the workplace. This qualification has been developed to encourage and promote positive interaction with those who identify as LGBTQ+ in the workplace.

Principles of Warehousing and Storage

The warehousing and storage of goods is an essential part of logistics operations within a business. Roles within this industry require great skill and organisation to coordinate the demand and supply of goods and ultimately meet customer needs.
We are kicking off this initiative, to give your organisation an opportunity to offer your staff/customers fully funded resources to progress and learn up-to-date, real-world, skills through nationally recognised qualifications.

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